UX Designer

4+ yrs
Mumbai
Posted 10 months ago

About the Company:

Buzzo.ai enables AI powered Conversational Commerce across multiple channels: Website, Mobile app, Whatsapp, FB Messenger, Alexa and Google Assistant. Our Conversational AI Assistant functions like an unbiased expert with in-depth knowledge of all products and user reviews, with whom a shopper can simply interact for a few minutes to decide what to buy.

The founders of Buzzo.ai are IIT Alumni and serial entrepreneurs whose previous venture, MakeSense Technologies, was in the NLP / semantic search space and was acquired by India’s largest job portal.

Roles & Responsibilities:

  1. Interact with users to create personas and envisage use-case scenarios
  2. Design conversational flows based on user sessions and customer engagement
  3. Detail every interaction experience within each conversational flow
  4. Implement UX changes in collaboration with tech, content and data science teams
  5. Define usability experiments and specific metrics to be tracked for measuring success
  6. Extract actionable insights from user engagement related metrics and analytics data

Candidate Qualifications:

  1. 4+ years of experience in interaction design for consumer facing websites and apps
  2. Experience with conversational interaction designing is a huge plus i.e. a project in UX designing of a conversational interface / chat bot (with 1 Mn+ interactions)
  3. Expertise in conducting usability evaluation tests, user research sessions, and inferring from user interaction and engagement data analytics
  4. Proven ability to work with software engineers, data scientists, graphic designers and content writers, for delivering UX improvements
  5. Master’s Degree in HCI, Interaction Design or related discipline is preferred

 

Office Location: WeWork, Zenia Building, Hiranandani Estate, Thane
Experience: 4+ years in UX Designing
Salary: Negotiable (industry standard)

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